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  3. Frequently Asked Questions
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Frequently Asked Questions

  • The system won’t let me update my business information

    Not to worry! This is a common problem and one that can be easily fixed! If your error message is...
  • My cost of the item is not showing up on the main inventory screen

    Occasionally, when entering a new product, the cost of the item may not show up on the main inventory. This...
  • How can I add or subtract quantities of inventory?

    This is a common question and one whose answer will help grow your business! On the inventory page, simply press...
  • How does the software remind me when the stock reaches the quantity I set for it?

    An email will be sent along with a drop down alert in your dashboard.
  • How can I get more space on my screen?

    Whether in the office or on your software, a cluttered work space is not conducive to business. Some customers have...
  • Looking to Edit a Service’s Price in the Appointment Page? You Can’t!

    A common question our support team raises is a simple one: why can’t the price be edited while booking an...
  • Punchey Funding Schedule

    If you are using Punchey Merchant Services, funds for credit and debit card transactions are deposited to your business bank...
  • Taking a Deposit

    To take a deposit or apply a store credit simply add a card or bank account on file for the...

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