- Click the “Payments” tab and go to “payments”
- Change the start and end date and refresh, to locate the period of time in which the payment you wish to refund was recorded.
- Open the receipt for the payment
- Click the blue button that says “Issue Refund”
- Select an amount to refund, and reasoning for refund, and click the “process refund” button.
Updated on December 10, 2018